Refund Policy

If you're not satisfied with your Stylo subscription, you can request a full refund within 30 days of your order date. Refunds are processed by our payment provider, Paddle.

To request a refund, visit paddle.net or contact our support team through the app.

You can cancel your subscription at any time from your Stylo dashboard. Cancellation works on one month's notice: after you cancel, your plan stays active and is billed one more month, then ends. If you also want a refund of your most recent payment, the 30-day guarantee above applies — just ask.

If you were charged twice, or charged after cancelling, contact us and we will put it right. Genuine billing errors are always refunded.

Clients never pay to book through Stylo, so there is nothing to refund on the client side. If a business cancels or moves your appointment, sort the details with the business directly — Stylo takes no payment for bookings.